Free shipping UK for orders of 5kg or more. Delivery 3 - 5 business days.
AltuDog.com has at your disposal different ways of paying in order to make easier the payment of orders to our customers:
Cash on delivery
Once the delivery has arrived at your house, you can pay directly to the distributor.
This way of paying carries about an additional expense of 2% and a minimun of 4€ over the price of the article you are buying, due to commission they charge (Only in Spain and Portugal).
You can do the deposit through your bank.
When you choose this way of payment and once you make your order, you will see the information you need to do your bank transference.You will receive an email where you can see the cost of it. Remember you have to write us a heading with the reference number of your order. This allows us to process your order more efficiently. It takes 48 hrs approximately to come into effect.
Once the money has been received your order will be confirmed.
The purchase will not be effective until this has been checked by the financial entity.
This process can take up to 7 working days.
International transfers are only accepted if the customer pays for any additional costs.
Available Bank Accounts:
Bankia, IBAN: ES26 2038 9430 1560 00147173.
For international payments:
Bankia, IBAN: ES26 2038 9430 1560 00147173. ( SWIFT CAHM ES MM XXX )
If you want to make it quicker you have to send us an email to firstname.lastname@example.org.
Orders where payment is not cleared within 7 days, priority stock lose and do not guarantee that the order can be validated and sent on the same day that payment is made.
Paying on-line with Visa, Visa Electron, MasterCard or Eurocard is just as safe as when paying in a conventional shop.
After making a purchase, we will send you a receipt by e-mail. In this way you can check that the payment has been made correctly and make sure that the amount charged to your card is correct. Please keep a copy of your receipt.
All transactions are carried out instantly and your card will be charged for the total order amount regardless of whether the articles are available for immediate shipping or not.
Currently, the PayPal option is widely used when purchasing items over the Internet.
PayPal does not reveal your financial information to sellers and payment is immediate, much quicker than sending a cheque or a money order.
We guarantee security and confidentiality regardless of the method of payment you choose.