Homemade, healthy and delicious feed.

Terms and conditions

www.altudog.com is property of AltuDog S.L.U., Finca Santa Rosalía s/n - Vizmalo, CP 34260. Burgos. Its Tax Code (CIF) is B09566852, and it is registered in the Trade Register of Burgos, Volume _693_, Book_484, Sheet 162, Page Number BU 15919, First inscription.


Using services or purchasing products and services at www.altudog.com implies acceptance of the following terms and conditions.


1. - Acceptance and Availability of the General Terms and Conditions

By accepting this contract you state:


a) That you are over age and are legally competent to purchase items.
b) That you have read and accepted these general terms and conditions.

Customers are deemed to have accepted the General Terms and Conditions from the moment they use or contract a service or purchase a product. This document may be printed out and stored by the customer.


2. - Password and Security


When you register at www.altudog.com you will be asked to use a password. This is confidential and should not be revealed to anyone as you shall be solely liable for any actions and orders issued using this password.


If you are aware that, or suspect that, a third party has gained access to your password it is important you notify Customer Care as soon as possible.


3. - Applicable Regulations


These General Terms and Conditions are subject to the provisions in Law 7/1998, dated April 13, on General Contractual Conditions, Law 26/1994, dated July 19, General Law for Protection of Consumers and Users, Royal Decree 1906/1999, dated December 17, governing Telephone and Electronic Contracting with General Terms and Conditions, Organic Law 15/1999, dated December 13, on Personal Data Protection, Law 7/1996, dated January 15, on the Regulation of Retail Commerce and Law 34/2002, dated July 11, on Information Society Services and Electronic Commerce. If you reside outside of Spain where, by virtue of your country’s legislation, Spanish Laws do not apply, you cannot purchase the services or products available at www.altudog.com


4. - Modifying the General Terms and Conditions


www.altudog.com may modify the General Terms and Conditions at any time once customers are given reasonable notice and provided that this is to improve the services and products offered at www.altudog.com. By modifying the General Terms and Conditions shown on the website the company shall be considered to have complied with its obligation as regards information and notification.


5. - Product Description.


The products offered at www.altudog.com and purchased through our website may be returned within a period of 7 days after the items have been delivered. The returned products will only be accepted if they are in their original condition. The sale prices of the products at www.altudog.com are valid for an indefinite period and may be amended, rectified or cancelled without the need to provide regular or occasional users and consumers with any prior warning.


The civil liability of www.altudog.com for the products supplied shall be no greater than the price of each item and the user or consumer waives their right to claim any liability from www.altudog.com, irrespective of its nature, in the event that they are not satisfied with the products acquired at www.altudog.com, or in the event of failures, delays accessing the website or errors when accessing the website, including the loss of data or other types of information that may exist on their computer or on the network the user employs to access www.altudog.com


6. - Intellectual Property


The contents provided by www.altudog.com are subject to intellectual and industrial property rights and are the exclusive property of Alimentos Altube or of the physical or legal persons so indicated. The purchase of any product or service does not imply that www.altudog.com confers on the purchaser any right to alter, exploit, reproduce, distribute or publicly communicate in
relation to same, aswww.altudog.com reserves all of these rights for itself.


The user shall not make said content available to any third party. In addition to the contents included in www.altudog.com, intellectual property extends to include its graphics, logos, design, images and the source code used for its programming.


7. - Use of the Service and Liabilities


www.altudog.com does not guarantee that all products offered on the website shall be continuously available and is exempt from any liability for any possible damage or harm that may be caused if a product is unavailable for as a result of force majeure or errors in the data transmission networks which are beyond its control.


www.altudog.com is not responsible for the content of any websites linked to this one that are not property of Alimentos Altube, and which, as a result, are beyond their control. The customer declares that they are aware that the information provided by www.altudog.com through its services is not legal in nature and is only offered for the purposes of information.

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